{"id":12997,"date":"2023-06-16T14:03:20","date_gmt":"2023-06-16T11:03:20","guid":{"rendered":"http:\/\/sxediomodas.gr\/refund_returns-2\/"},"modified":"2024-11-01T09:50:38","modified_gmt":"2024-11-01T06:50:38","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/www.sxediomodas.gr\/en\/refund_returns-2\/","title":{"rendered":"Sellers Shipping &amp; Payment Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12997\" class=\"elementor elementor-12997 elementor-11722\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54238c2 e-con-full e-flex e-con e-parent\" data-id=\"54238c2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dfcee52 elementor-widget elementor-widget-heading\" data-id=\"dfcee52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping & Payment Policy for Sellers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ac3bd8 e-flex e-con-boxed e-con e-parent\" data-id=\"7ac3bd8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93b14b6 elementor-widget elementor-widget-text-editor\" data-id=\"93b14b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col gap-3\">\n<div class=\"flex items-start overflow-x-auto whitespace-pre-wrap break-words flex-col gap-4\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>Welcome to our Fashion Materials Marketplace! Thank you for choosing to be part of our community as a seller. Below you will find the general terms regarding shipments and payments between you and the Marketplace.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0f7fad1 e-flex e-con-boxed e-con e-parent\" data-id=\"0f7fad1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51057b5 elementor-widget elementor-widget-heading\" data-id=\"51057b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Product Shipments:<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac25d53 e-flex e-con-boxed e-con e-parent\" data-id=\"ac25d53\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bb83f7 elementor-widget elementor-widget-text-editor\" data-id=\"5bb83f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Every seller on Sxedio Modas is required to complete their orders within 2 working days, as long as the product is immediately available and in stock. For accurate product availability, please keep your inventory up to date and check it regularly.<\/p><p>Sxedio Modas cooperates with courier companies ELTA S.A. and Box Now. Sellers should follow different procedures depending on the shipping company:<\/p><p><strong>For shipments with ELTA SA:<\/strong> Sellers contact the nearest Elta Courier station to receive the package or deliver the package themselves. The shipping voucher is sent by email, which you must print and place in the package. After delivery, sellers must enter the control panel, press &#8220;Complete Order&#8221; and enter the voucher number.<\/p><p><strong>For Box Now shipments:<\/strong> Once the order is received, an automated email is sent to your inbox. You should reply to this email by selecting the appropriate box size (small, medium or large). You will then receive the shipping voucher along with the other documents in your email, which you will need to print and place in the package. The package is delivered to the nearest Box Now locker. After shipping, mark the order as complete and create a \u201cNew Shipment\u201d.<\/p><p>For more information about the shipping process, visit your control panel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7f314df e-flex e-con-boxed e-con e-parent\" data-id=\"7f314df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb136ea elementor-widget elementor-widget-heading\" data-id=\"eb136ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Shipping costs:<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-935688d e-flex e-con-boxed e-con e-parent\" data-id=\"935688d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58ed93c elementor-widget elementor-widget-text-editor\" data-id=\"58ed93c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>1. Shipments with ELTA S.A.<\/h4><p>The shipping cost is fixed and varies depending on the shipping area in Greece:<\/p><p>Attica: \u20ac3.90<br \/>Peloponnese: \u20ac5.85<br \/>Rest of Province: \u20ac4.55<br \/>Crete: \u20ac4.55<br \/>Other Islands: \u20ac5.85<\/p><p>For bulky items, the cost is as follows:<\/p><p>Attica: For 2-5 kg \u200b\u200b\u20ac6.80 | For 5-9 kg \u20ac11.20<br \/>Peloponnese: For 2-5 kg \u200b\u200b\u20ac9.75 | For 5-9 kg \u20ac14.95<br \/>Rest of Province: For 2-5 kg \u200b\u200b\u20ac8.45 | For 5-9 kg \u20ac13.65<br \/>Crete: For 2-5 kg \u200b\u200b\u20ac8.45 | For 5-9 kg \u20ac13.65<br \/>Islands: For 2-5 kg \u200b\u200b\u20ac9.75 | For 5-9 kg \u20ac14.95<\/p><h4>2. Shipments with Box Now<\/h4><p>The shipping cost with Box Now is \u20ac2.70 for Greece and for Cyprus 15\u20ac<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a13266a e-flex e-con-boxed e-con e-parent\" data-id=\"a13266a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79a7401 elementor-widget elementor-widget-heading\" data-id=\"79a7401\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Payment methods:<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd6c9a8 e-flex e-con-boxed e-con e-parent\" data-id=\"bd6c9a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee5f27a elementor-widget elementor-widget-text-editor\" data-id=\"ee5f27a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Customers can only pay by card. Sxedio Modas holds the customers' funds and releases them only upon delivery of the package. If the order is not delivered or is canceled for any reason, the money is refunded to the customer.<\/p>\n<p>Consumers have the option to pay for their orders using the following methods:<\/p>\n<ul>\n<li>\n<p><strong>Payment by card:<\/strong> Consumers can pay with any card through the secure interbank system of Viva Wallet for e-shops or via their PayPal account.<\/p>\n<\/li>\n<li>\n<p><strong>Payment by card:<\/strong> Consumers can pay with any card through the secure interbank system of Viva Wallet for e-shops or via their PayPal account. These include payments by card, digital wallets, local payment methods, online banking, and more.<\/p>\n<\/li>\n<li><strong>IRIS: <\/strong>Consumers can pay through the IRIS service, choosing to transfer money directly from their bank account. The process is done easily and securely through the IRIS app. <\/li>\n<\/ul>\n<ul>\n<li><strong>Cash on delivery: <\/strong>The customer pays the amount of the order when the parcel is delivered to his place. There is an additional charge of \u20ac2.50. <\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a23868d e-flex e-con-boxed e-con e-parent\" data-id=\"a23868d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2304566 elementor-widget elementor-widget-heading\" data-id=\"2304566\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Marketplace commissions.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-addf369 e-flex e-con-boxed e-con e-parent\" data-id=\"addf369\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b23bca4 elementor-widget elementor-widget-text-editor\" data-id=\"b23bca4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8220;Sxedio Modas&#8221; will receive a commission of 8% for each transaction carried out through the platform (+24% VAT).<\/p>\n<p>Sxedio Modas&#8221; will always issue an invoice for its fees.<\/p>\n<p>This fee can be deducted from the sales amount before the remaining balance is paid to the seller.<\/p>\n<p>The commission is calculated based on the transaction amount, excluding shipping costs.<\/p>\n<p>Sellers will be able to automatically withdraw weekly or monthly from their dashboard.<\/p>\n<p>Money transfer costs for bank transfers are the responsibility of the sellers and will be included in the invoice.<\/p>\n<p>The cost is \u20ac1.50<\/p>\n<p>Sellers who choose to be paid via Paypal do not incur remittance fees unless currency conversion is involved.<\/p>\n<p>The currency conversion fee is 3.00% above the base rate.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7763d47 e-flex e-con-boxed e-con e-parent\" data-id=\"7763d47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc70a3b elementor-widget elementor-widget-text-editor\" data-id=\"bc70a3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>If you have any questions or concerns regarding the above terms, please do not hesitate to <a href=\"http:\/\/sxediomodas.gr\/contact\/\" target=\"_blank\" rel=\"noopener\">contact us<\/a>. We are here to help you and provide you with the best possible experience in our Marketplace.<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping &#038; Payment Policy for Sellers Welcome to our Fashion Materials Marketplace! Thank you for choosing to be part of our community as a seller. Below you will find the general terms regarding shipments and payments between you and the Marketplace. Product Shipments: Every seller on Sxedio Modas is required to complete their orders within [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-12997","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.sxediomodas.gr\/en\/wp-json\/wp\/v2\/pages\/12997","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sxediomodas.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sxediomodas.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sxediomodas.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sxediomodas.gr\/en\/wp-json\/wp\/v2\/comments?post=12997"}],"version-history":[{"count":11,"href":"https:\/\/www.sxediomodas.gr\/en\/wp-json\/wp\/v2\/pages\/12997\/revisions"}],"predecessor-version":[{"id":22994,"href":"https:\/\/www.sxediomodas.gr\/en\/wp-json\/wp\/v2\/pages\/12997\/revisions\/22994"}],"wp:attachment":[{"href":"https:\/\/www.sxediomodas.gr\/en\/wp-json\/wp\/v2\/media?parent=12997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}