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Shipping & Payment Policy for Sellers

Welcome to our Fashion Materials Marketplace! Thank you for choosing to be part of our community as a seller. Below you will find the general terms regarding shipments and payments between you and the Marketplace.

Product Shipments:
  • Each seller is required to fulfill their orders within 2 business days, provided that the product is immediately available and in stock.
  • Please keep your inventory updated and regularly check it for the accuracy of product availability.
  • Sxedio Modas handles deliveries with the company Elta Courrier. The sellers should call the transport company’s call center and inform them about the package pickup from their location. The transport company’s employee will issue a handwritten voucher. After the delivery, sellers must log into their dashboard, mark the order as complete, and enter the voucher number. You will find relevant information in your dashboard.
Shipping costs:

The shipping cost is fixed and depends on the delivery area. The shipping zones for Greek destinations have been defined as follows:

  • Attica Greece: 3.50€
  • Province of Greece: 4.00€
  • Islands of Greece: 5.00€

For bulky items, the shipping costs are set as follows:

  • Attica: For 2 to 5 kilograms, €6.80 | For 5 to 9 kilograms, €11.20
  • Province: For 2 to 5 kilograms, €7.30 | For 5 to 9 kilograms, €11.70
  • Islands: For 2 to 5 kilograms, €8.30 | For 5 to 9 kilograms, €12.70

The amount designated for shipping costs is displayed on the checkout page.

If you wish to define new shipping zones that have not been set by the marketplace administrator, please contact {support@sxediomodas.gr}.

Payment methods:

Customers can only pay by card. Sxedio Modas holds the customers’ funds and releases them only upon delivery of the package. If the order is not delivered or is canceled for any reason, the money is refunded to the customer.

Consumers have the option to pay for their orders using the following methods:

  • Payment by card: Consumers can pay with any card through the secure interbank system of Viva Wallet for e-shops or via their PayPal account.

  • Payment by card: Consumers can pay with any card through the secure interbank system of Viva Wallet for e-shops or via their PayPal account. These include payments by card, digital wallets, local payment methods, online banking, and more.

Marketplace commissions.

“Sxedio Modas” will receive a commission of 8% for each transaction carried out through the platform (+24% VAT).

Sxedio Modas” will always issue an invoice for its fees.

This fee can be deducted from the sales amount before the remaining balance is paid to the seller.

The commission is calculated based on the transaction amount, excluding shipping costs.

For example, if we have a transaction of €10.00, the commission is calculated as follows:

10 x 8% = 0,80 € 0,80 +24% = 0,99 €

The seller will receive the amount of €9.01 in their account.

Sellers will be able to automatically withdraw weekly or monthly from their dashboard.

Money transfer costs for bank transfers are the responsibility of the sellers and will be included in the invoice.

The cost is €1.50

In this case, our example above would be as follows:

10 x 8% = 0,80 €, 0,80 + 1,50 = 2,30 €, 2.30 + 24% = 2,85

The seller will receive the amount of €7.15 in their account.

Sellers who choose to be paid via Paypal do not incur remittance fees unless currency conversion is involved.

The currency conversion fee is 3.00% above the base rate.

If you have any questions or concerns regarding the above terms, please do not hesitate to contact us. We are here to help you and provide you with the best possible experience in our Marketplace.